Patient Information

Please click on the headings below or use the search field to find answers to all your questions.  If you cannot find an answer to your question, please do not hesitate to contact us.

Consultation Costs

What are the costs?

Initial consultation
A higher fee is charged when you see the doctor for the first time.  This is because extra time is allocated for this visit. Information on the initial fee and the corresponding Medicare rebate can be obtained by contacting us.

Subsequent consultation
A lower fee is charged when you see the doctor again. This is because less time is usually needed once the doctor has become familiar with your condition. Information on the subsequent consultation fee and the corresponding Medicare rebate can be obtained by contacting us.

Postoperative consultation
During the postoperative period, the cost of visiting the doctor is included in the operation fee. The period varies according to the surgery, and is determined by the Medicare Benefits Schedule. For major surgery, the period is usually six weeks, but varies considerably.

Extra costs

If a procedure is performed at the time of the consultation, you will be charged extra for this. Procedures include injections, and application of plasters. You will be able to claim a Medicare rebate for these procedures and your private health fund may cover the costs. You may be charged extra for a water proof fibreglass plaster.

How will I be charged and how should I pay?

You will be issued with an invoice at the end of the consultation, and will be required to pay at the time of the visit. You may pay with cash, cheque, EFTPOS or credit card (Mastercard and Visa only). You will need to pay the whole cost of the consultation, and then take the invoice to Medicare for a rebate. Concessions are not routinely offered for health care card holders. If you have a WorkCover claim and are seeing the doctor for your injury, you must provide your claim number, or you will have to pay the bill yourself. If someone else is to pay the bill, you must provide written authorisation.

What should I bring?

You will need a referral letter from your doctor. This is very important, as it tells the doctor what you have been sent for, and may give extra important information such as your illnesses or medications. Without a referral letter you will only be able to claim a General Practitioner Medicare rebate. You must also bring any x-rays or scans of the problem area. You should continue to bring all x-rays and scans to subsequent consultations unless Dr Brazel tells you not to.

Operation Costs

What are the costs?

There are a number of fees and charges. These include the surgeon, the assistant, the anaesthetist, the hospital bed, operating theatre and any prostheses and implants.

The costs are explained according to whether you have private insurance for full hospital cover, private insurance with intermediate hospital cover or no health insurance.

Patients with private health insurance – St Andrews Hospital

The Surgeon and Assistant
Dr Brazel’s fee depends on the type of operation you are having. Each operation has one or more item numbers, which are used to work out the cost. Depending on the nature of the operation an assistant may be required. In order to simplify arrangements, the account for the Dr Brazel and his assistant will be forwarded directly to your Health Fund for payment. You may be required to pay an out of pocket fee, this will depend on your private health fund coverage. The exact amount of this fee will be advised in writing when your operation is booked. This fee is payable seven days before surgery.

The anaesthetist
NARKOS provide anaesthetist’s services for the Ipswich region. Please contact NARKOS Phone 32819444 for information on their fee and billing policy.

St Andrews Hospital, Ipswich – Hospital bed, operating theatre, prostheses, implants
Normally your health fund will meet the full costs of the hospital bed, operating theatre and any prostheses and implant required. Often there is an excess required to be paid before the operation. You should contact your Health Fund to determine the level of coverage you have.

Patients with intermediate private health insurance – Ipswich General Hospital

The Surgeon and Assistant
Dr Brazel’s fee depends on the type of operation you are having. Each operation has one or more item numbers, which are used to work out the cost. Depending on the nature of the operation an assistant may be required. In order to simplify arrangements, the account for the Dr Brazel and his assistant will be forwarded directly to your Health Fund for payment. You may be required to pay an out of pocket fee, this will depend on your private health fund coverage. The exact amount of this fee will be advised in writing when your operation is booked. This fee is payable seven days before surgery.

The anaesthetist
NARKOS provide anaesthetist’s services for the Ipswich region. Please contact NARKOS Phone 32819444 for information on their fee and billing policy.

Ipswich General Hospital – Hospital bed, operating theatre, prostheses and implants
Normally your health fund will meet the full costs of the hospital bed, operating theatre and any prostheses and implants required. Often there is an excess required to be paid before the operation.

You should contact your Health Fund to determine the level of coverage you have.

Patients without private health insurance – St Andrews Hospital

The Surgeon and Assistant
Dr Brazel’s fee depends on the type of operation you are having. Each operation has one or more item numbers, which are used to work out the cost. Depending on the nature of the operation an assistant may be required. The details of Dr Brazel and his assistant’s fee will be explained prior to the operation and a written quote provided. In most cases it will be accurate but it may vary if something different is found during surgery and different item numbers apply.

Full payment will be required seven days prior to the operation. You will be able to claim some of the costs back from Medicare after the surgery when the receipt is forwarded onto you.

The anaesthetist
NARKOS provide anaesthetist’s services for the Ipswich region. Please contact NARKOS Phone 32819444 for information on their fee and billing policy.

 The anaesthetist’s fee also depends on the item number.

Full payment will be required seven days prior to the operation.

The hospital bed, operating theatre, prostheses and implants
The hospital bed is charged according to the number of days you are in hospital. The cost of the operating theatre varies according to the complexity of your operation and how long it takes. Some orthopaedic operations may require the use prostheses and implants, such as hip and knee replacements, plates and screws.

You should contact St Andrews hospital to obtain a quote on the cost of the hospital bed (if not day surgery), operating theatre and any prostheses and implants required.

Full payment will be required seven days prior to the operation.

Patients without private health insurance – Ipswich General Hospital

The Surgeon and Assistant
Dr Brazel’s fee depends on the type of operation you are having. Each operation has one or more item numbers, which are used to work out the cost. Depending on the nature of the operation an assistant may be required. The details of Dr Brazel and his assistant’s fee will be explained prior to the operation and a written quote provided. In most cases it will be accurate but it may vary if something different is found during surgery and different item numbers apply.

Full payment will be required seven days prior to the operation. You will be able to claim some of the costs back from Medicare after the surgery when the receipt is forwarded onto you.

The anaesthetist
NARKOS provide anaesthetist’s services for the Ipswich region. Please contact NARKOS Phone 32819444 for information on their fee and billing policy.

Full payment will be required seven days prior to the operation.

The hospital bed, operating theatre, prostheses and implants
The hospital bed is charged according to the number of days you are in hospital. There is no operating theatre fee in a public hospital if you are an intermediate patient. If are a pensioner, there is no fee for prostheses or implants. If you are not a pensioner there is a fee for prostheses or implants.

You should contact Ipswich General Hospital on 07 3810 1111, to obtain a quote on the cost of the hospital bed (if not day surgery) and any prostheses and implants required.

Full payment will be required seven days prior to the operation

Patient Tests and Investigations

Why are they ordered?

A small number of disease processes can be diagnosed by your doctor after an adequate history has been taken and the doctor has examined you. However, many diseases are not discreetly identifiable with merely your doctor’s history and examination and you must rely on extra information that he can obtain. This extra information is either obtained through pictures of the inside of your body (radiological investigations) or blood tests which give information on how your body may be reacting to any disease processes.

Equipped with the history and physical examination and the results of further investigations, the doctor has a better chance of accurately diagnosing your condition and therefore treating you appropriately.

Blood tests

Blood tests are divided into three main groups

Haematological investigations (looking at your blood count)
Your blood count is routinely performed before any major surgical operation to ensure that your body is optimally fit for the surgery. A low blood count or red cell count may mean that your body is unable to get adequate oxygen to the cells at the time of surgery. There are a number of different types of blood cells that circulate in your body that react in different ways to different diseases. Your white blood cells increase in response to infection. Thus, if your doctor sees a raised white blood cell level, this will increase the suspicion of infection in the clinical setting of the pain and suffering that you may be encountering.

Electrolyte investigations (looking at the elements and irons in your blood)
Electrolyte levels are again routinely performed prior to major operations as abnormal electrolyte levels are associated with increased risk of cardiac arrhythmias and other muscle dysfunctions. These abnormalities are often correctable prior to any major operative procedure. Also different electrolytes and chemicals within your body may again reflect disease specific to different organs of the body. Some chemicals may suggest raised levels of some chemicals suggesting a problem with the bones, while others suggest problems in the liver, kidney, prostate, bladder or heart. Again the doctor uses the results of these investigations in conjunction with the history and clinical examination that have been performed to aide in more accurately diagnosing the disease process.

Specific tests
Over the last decade, with advances in modern technology, a large number of disease specific tests have been identified and are now routinely performed as part of baseline screen and specific marker tests. Tests such as a raised ESR or (erthyrocyte sedimentation rate) or CRP may indicate general markers of infection somewhere in the body. Other tests such as a PSA or prostate specific antigen, may indicate abnormality within the prostate gland. Other specific marker tests are available for heart and liver function problems as well as others for bone disease.

X-rays

X-rays or radiographs are the oldest available non-invasive method of obtaining pictures of the inside of a body. They are still commonly used today and provide excellent valuable information with regard to the bony or skeletal structure. X-rays provide us with a two dimensional picture much like a shadow of the bones with a faint outline of the soft tissues. They involve the use of ionising radiation which is transmitted in a beam form and impacts on a silver impregnated film. Once this film is developed, it gives excellent pictures of the bony or skeletal structure.

X-rays are usually used in the identification of fractures. Many fractures are able to be treated, without operations, in plasters and your doctor may bring you back at weekly intervals for check x-rays. In the early stages of fracture healing, there is a possibility that even though the bone or limb is encased in plaster the fracture may move to an unsatisfactory position. It is common practice for the doctor to perform weekly x-rays for the first two to four weeks, depending on the fracture. At the end of this stage, the fracture is unlikely to move and will not require such frequent x-rays. Further x-rays are then usually performed to ensure that the fracture has united prior to or just after removal of the plaster.

X-rays are also used to examine pain in major body joints. The x-rays provide a picture of the bones and from the reaction to the bones around the joint, the doctor can often determine useful information with regard to the status of that joint. Unfortunately x-rays do not show good pictures of soft tissue structures such as ligaments, menisci or muscles and significant pathology within the soft tissue structures is often not found on plain radiographs. Thus, there is a need for further specific investigations depending on the pathology that the doctor is looking for.

CAT scans (Computerised Axial Tomography scans)

CAT scans are a computerised form of x-ray and involves the patient lying on a table where a very fine x-ray beam travels inside a gantry and provides fine slice pictures through the body. With modern computerised technology these pictures can then be reassembled in the computer to give an excellent three dimensional image. CT scans are very useful in providing information on bony detail and give accurate information on some soft tissue problems. CAT scans also involve ionising radiation but are relatively quick and easy to perform. CAT scans are often used to provide information on the spine such as spinal stenosis or disc protrusion.

MRI (Magnetic Resonance Image)

What is it?
MRI stands for ‘magnetic resonance image’. It is a special type of scan. In the spine it is used to look at the nerves and discs, which don’t show up on normal x-rays. It shows these structures better than a CAT scan, and can also look at the spine in more directions than a CAT scan can.

How is it done?
It is performed in a specialised scanning machine. The test is done by a radiographer (an x-ray technician). A radiologist (a doctor who is an x-ray specialist) supervises the test and then reads the scans. The MRI machine is like a CAT scanner as you lie on a table that slides in and out of a narrow tunnel. The machine uses a very strong magnetic field and radio waves rather than normal x-rays. This means there is no radiation and the test is safe.

What are the risks?
Because it uses a magnet, there are some people that cannot have an MRI. These include people with pacemakers, metal aneurysm clips in their brain, and particles of metal in their eye. People who have worked with metal such as with welding or grinding may need to have an x-ray of their eyes to make sure there are no metal fragments there. Precautions sometimes need to be taken if people have had heart, brain or eye surgery. Hearing aids and dentures may need to be removed. 

The tunnel in the machine is quite small. This is a problem for large people and those who are claustrophobic. If you suffer from severe claustrophobia you can be given sedation to calm you before the test. This can be either tablets or an injection. If any of the above problems apply to you, you need to contact the Radiology Department before the scan, as well as tell the radiographer when you arrive.

What will happen during the test?
You will be asked to change into a gown. You must leave your watch, jewellery, keys, purse or wallet and credit cards outside the scan room, as the magnet may affect your watch and erase your credit cards. You will then lie on the scan table and move into the tunnel. You will need to lie as still as possible. While the machine is scanning it makes a loud humming and knocking noise. You can choose to wear headphones and listen to music during the scan. Sometimes a special magnetic dye (not iodine like for other scans) is injected into a vein through a needle in the back of your hand for the scan. The scan usually takes about half an hour. When they are finished, the scans will be reported and then sent to your doctor.

Nuclear Medicine scans

Valuable information of skeletal or bony problems can often be obtained with the use of nuclear medicine bone scans. A bone scan involves the injection of a minute amount of radioactive chemical into the blood stream. This is similar to a normal needle. This radioactivity is specially marked so it is taken up by cells in the bone that are active. A number of hours after having the injection, the patient is called back and placed in front of a gamma camera that measures radioactivity and then produces a picture of radioactivity in the body. This does not produce a sharp accurate picture as do radiographs, CAT scans or MRI scans but shows a more dynamic picture of bony activity and turnover. There are a number of conditions that cause increased bony turnover in the body. Your doctor would be the best person able to discuss these conditions with you. Specific white cell labelled scans are thus more complex to perform and will require the radiology laboratory to take a small amount of blood which is then treated with radioactivity before being re-injected. These white cell labelled scans are more specific and active for bony infection and give good indicators in this light.

There is no need to worry about being injected with a small amount of radioactive isotope as this is rapidly broken down and there is no trace within the body within 24 hours. There is no documented side effects to this small amount of radioactivity that is introduced to the body.

Privacy

What are the issues?

The Federal privacy legislation has recently been amended to apply to the private sector. All providers of private health services must comply with this legislation. The following information outlines the policy of Dr Brazel’s practice with regard to this legislation.

Our policy

At this practice we collect personal information from our patients for the purposes of providing quality care and treatment, maintaining financial and legal records and clinical research.

Patient information may be disclosed to other doctors, medical technicians and allied health professionals to ensure that proper health care is not compromised.

We will ensure that all personal information collected is accurate and correct by ensuring that at follow-up consultations, a regular review of your details is undertaken.

Dr Brazel is a member of various medical and professional bodies including the University of Queensland, College of Surgeons and the Australian Orthopaedic Association. These organisations provide valuable services as part of the membership and sometimes require that patient information be provided to support decision analysis and guide professional and organisational performance agreements.

Patients who wish to look at their information held by this practice or who have other queries about privacy of information are welcome to discuss these matters with Dr Brazel or his staff.